Privacy Policy of RVR Luxury Matrimony

RVR Luxury Matrimony (operating through our website) is a premium matrimonial portal dedicated to providing high-end matchmaking services. We are committed to protecting your privacy and have established this policy to explain how we collect, use, and safeguard your information.

By accessing or using our services, you acknowledge that you are disclosing information voluntarily and consent to the collection, storage, and processing of your data as described below.

1. Information We Collect

To provide a personalized matchmaking experience, we gather information that includes, but is not limited to:

• Personal Identity: Name, gender, date of birth, photos.
• Contact Details: Email address, mobile/telephone number, and mailing address (including PIN/Zip code).
• Verification Data: Government-issued identity proof documents (submitted voluntarily for verification purposes to enhance platform trust).
• Professional/Social Background: Educational qualifications, occupation, and interests.
• Automated Data: Device ID, log files, geographic location, and IP address collected via cookies and system logs to improve site performance and security.
• Financial Information: For premium subscriptions, we collect billing addresses and payment details (credit/debit card numbers) via secure, encrypted payment gateways.

2. How We Use Your Information

We use the collected data primarily to:

• Authenticate your account and provide secure access.
• Ensure accurate matchmaking based on your specific requirements.
• Analyze usage trends to improve our website and app features.
• Prevent fraud, scams, and unauthorized use of our platform.
• Communicate relevant matches and promotional offers.

3. Sharing and Disclosure

• Affiliates: We may share identifiable information with our associates or subsidiaries to provide integrated services.
• Legal Requirements: We cooperate with law enforcement and regulatory agencies when required by law to protect the safety of our members or the general public.
• Third-Party Links: Our platform may contain links to external sites. RVR Luxury Matrimony is not responsible for the privacy practices of those third-party websites.

4. Data Security and Retention

• We implement robust organizational and technical security measures to protect your personal data from unauthorized access.
• Retention: We keep your information for as long as you maintain an active subscription or as required to comply with legal obligations and resolve disputes.
• Security Disclaimer: While we adhere to strict security guidelines, please note that no method of transmission over the internet is 100% secure.

5. Your Rights (Including EU Members)

If you are accessing our services from the European Union (EU), you have the right to access, update, or request the deletion of your personal data. You may withdraw your consent for data processing at any time by contacting us at the email provided below.

6. Grievance Officer

In accordance with the Information Technology Act and applicable rules, any grievances regarding the processing of your information can be addressed to our Grievance Officer:

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the service constitutes acceptance of the updated terms.